Privacy policy
Who is responsible
Your data is handled by the company that runs the Laura Kiona shop (see the legal notice).
Contact for any privacy question: [email protected]
What we collect and why
When you order: your name, email address, shipping address and phone number, to deliver your order and keep you informed.
When you sign in with Google: your name, email address and profile picture, to show your orders and addresses in your account.
When you write to us: your name, email address and message, to answer you.
When you turn on notifications: a technical address of your browser, to send you the notifications you chose. You can turn them off at any time.
Who receives your data
Stripe processes your payment. Your card details go directly to Stripe and never reach us.
Our logistics partner receives the name, address and phone number needed to prepare and ship your order, and passes them to the carrier.
Google handles sign-in when you choose Sign in with Google.
Cloudflare protects the site and the contact form against abuse.
Cookies
On your first visit, the cookie banner lets you accept or decline cookies, or choose them by category. We keep your choice for 6 months, then ask again. You can change it or withdraw your consent at any time with the “Cookie preferences” link at the bottom of every page.
Required (always on): needed for the site to work (cart, currency, language, sign-in). They are listed below.
Personalization (only with your consent): remembers your choices to tailor what you see.
Marketing (only with your consent): lets our advertising partners, such as Meta and Google, show you relevant ads on other sites and measure how our ads perform.
Analytics (only with your consent): helps us understand how visitors use the site so we can improve it.
lk_panier (30 days): the contents of your cart. lk_panier_n (30 days): the number of items shown on the cart icon. lk_ev_langue and lk_ev_devise (1 year): your language and currency on the Everest pages. lk_everest_panier (stored in your browser until you empty the cart): the contents of your cart on the Everest page.
lk_code_postal (30 days): destination used for your shipping quote. lk_position_fiche and lk_restaurer_fiche: return to your previous position on the product page.
lk_protection (30 days): whether you chose shipping protection. lk_pays_livraison and lk_mode_livraison (30 days): the shipping country and the shipping service selected for your cart.
lk_langue and lk_devise (1 year): your language and currency. lk_pays (1 year): your country, used for delivery dates. lk_derniere_fiche (90 days): the last product page you viewed, so the logo takes you back to it.
lk_consentement (6 months): your cookie choices. Sign-in cookies (30 days): only if you sign in to your account, to keep you signed in.
Your browser also keeps lk_invitation_refusee (local storage) if you decline the invitation to install the app.
How long we keep it
We keep order data as long as required by accounting and tax rules, and other data only as long as needed for the purpose above.
Your rights
You can ask to access, correct or delete your data, or object to its use, by writing to us. If you live in the European Union, you can also complain to your data protection authority.
Write to: [email protected]