Terms of sale
Seller
Email: [email protected]
Prices and payment
Prices are shown in CAD, converted from our euro prices at the European Central Bank's daily rate. Shipping in France costs €5.90 per order; it's shown in the cart before checkout.
Payment is handled by Stripe. Your order is confirmed as soon as payment is accepted.
Shipping
Orders are delivered in France. You get a tracking number when your order ships and can follow your package on the “Track order” page.
Right of withdrawal
You can withdraw and return your purchase without giving a reason within this period:
France: 14 days after delivery.
Contact us within the applicable period after delivery to request a return. Your statutory rights, in particular for a defective or non-conforming item, still apply. Orders placed before a policy change keep the terms offered at the time of purchase.
To withdraw, write to us with your order number: we'll send you an acknowledgment by email.
Write to: [email protected]
Questions and complaints
Contact: [email protected]