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Privacy policy

Data controller

Your data is processed by the company that operates the Laura Kiona store (see the legal notice).

Contact for any question about your data: [email protected]

What we collect and why

When you place an order: your name, email, shipping address and phone number, to deliver your order and keep you updated.

When you write to us: your name, email and message, so we can reply.

Who receives your data

Stripe processes your payment. Your card details go directly to Stripe and never reach us.

Our logistics partner receives the name, address and phone number needed to prepare and ship your order, and passes them on to the carrier.

Cloudflare protects the site against abuse.

Cookies

On your first visit, the cookie banner lets you accept them, decline them or choose by category. Your choice is kept for 6 months, then we ask again. You can change it or withdraw your consent at any time with the “Cookie preferences” link at the bottom of every page.

Required (always on): needed for the page to work. They are listed below.

Personalization (only with your consent): remembers your choices to tailor what you see.

Marketing (only with your consent): lets our advertising partners, such as Meta and Google, show you relevant ads on other sites and measure how our ads perform.

Analytics (only with your consent): helps us understand how the site is used so we can improve it.

lk_consentement (6 months): your cookie choices. lk_derniere_fiche (90 days): the last product page you viewed.

Your browser also keeps lk_antiderapants_panier_v2 (local storage, until you empty your cart): the strap bundle you chose.

lk_neige_langue (1 year): the language you chose. lk_neige_devise (1 year): the currency you chose.

How long we keep your data

Order data is kept for the period required by accounting and tax rules; other data only as long as needed for its purpose.

Your rights

You can ask to access, correct or delete your data, or object to its use, by writing to us. You can also contact the data protection authority (the CNIL in France).

Write to: [email protected]